Terms and Conditions

Welcome to Arthaya! Please read these Terms and Conditions carefully before using our website. By accessing or using arthaya.shop, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Arthaya is a home décor and lifestyle brand based in the United Kingdom. For any enquiries, please contact us at support@arthaya.shop.

2. Products and Orders

All products are subject to availability and may be withdrawn at any time.
We reserve the right to change product descriptions and prices without prior notice.
By placing an order, you confirm that the information provided is accurate and complete.
We reserve the right to cancel orders if fraud or unauthorised activity is suspected.

3. Payment

We accept secure payments through major credit/debit cards and providers such as PayPal, Shop Pay, Apple Pay, and Google Pay. All prices are listed in GBP (£) and include VAT where applicable.

4. Shipping

Orders are processed within 1–3 business days. Delivery times vary depending on the destination. For full details, please refer to our Shipping Policy. We are not responsible for delays caused by couriers or customs.

5. Returns and Refunds

You have the right to cancel your order within 14 days of receiving it, as per the UK Consumer Contracts Regulations. To initiate a return, contact us at support@arthaya.shop. For more details, see our Returns & Refunds Policy.

6. Intellectual Property

All content on this site—including text, images, logos, and graphics—is the property of Arthaya and protected by copyright and trademark laws. You may not use or reproduce any content without written permission.

7. Limitation of Liability

To the extent permitted by law, Arthaya shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this website or its products.

8. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with the revised date.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Last updated: 05 July 2025