Frequently Asked Questions (FAQ)

1. How long does UK shipping take?

Standard UK delivery typically takes 3–7 business days. Express shipping options are available at checkout for faster delivery.

2. Can I return an item if I don’t like it?

Yes. You can return most items within 14 days of receiving your order, provided they are unused and in their original packaging. Please refer to our Returns & Refunds Policy for more details.

3. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times and rates depend on your location and will be calculated at checkout.

4. How can I track my order?

Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number and link.

5. What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal, Shop Pay, Apple Pay, and Google Pay.

6. How do I contact customer support?

You can contact us via our Contact Us page or email us directly at support@arthaya.shop. We're here to help!