Privacy Policy

This Privacy Policy explains how Arthaya ("we", "us", or "our") collects, uses, and protects your personal data when you visit or make a purchase from arthaya.shop, in accordance with UK GDPR and applicable privacy laws.

1. Information We Collect

Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
Device Information: IP address, browser type, time zone, and cookies.
Order Information: Items purchased, order value, and payment method.

2. How We Use Your Information

To process and fulfill your orders.
To communicate with you regarding your orders or promotional offers.
To improve our website, services, and user experience.
To detect, investigate, or prevent fraud and security breaches.

3. Sharing Your Information

We share your data only with third parties essential for business operations, including:

Payment processors (e.g., Shopify Payments, PayPal).
Shipping providers and logistics partners.
Analytics tools (e.g., Google Analytics).

We do not sell or rent your personal information to third parties.

4. Cookies

We use cookies to enhance website functionality and personalize content. By using our site, you agree to our use of cookies. See our Cookie Policy for more details.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict the processing of your data.
Withdraw consent at any time, where applicable.

To exercise your rights, contact us at support@arthaya.shop.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact us at:

Email: support@arthaya.shop

Last updated: 05 July 2025